Privacy Policy
Effective Date: April 15, 2024
Lendera (“LendEra Lending,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or engage with our services.
By using this website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide, including:
- Full name
- Email address
- Phone number
- Mailing address
- Date of birth
- Financial or application-related information
- Government-issued identification information when required
We may also collect limited technical information automatically, such as IP address, browser type, and device information, for security and website performance purposes.
2. How We Use Your Information
We use collected information to:
- Respond to inquiries
- Process applications
- Provide customer care and account servicing
- Verify identity
- Comply with legal and regulatory requirements
- Prevent fraud and enhance security
- Improve website functionality
We do not sell personal information.
3. SMS & TEXT MESSAGE COMMUNICATIONS
Lendera LLC uses SMS messaging solely for customer care and account servicing purposes. We do not send unsolicited promotional text messages.
3.1 How You Opt In
You may opt in to receive SMS messages by:
- Entering your mobile number into a website contact or application form
- Affirmatively selecting an unchecked SMS consent checkbox
- Providing written or recorded verbal authorization during the application process
SMS Consent Language:
“I consent to receive SMS text messages from Lendera LLC and its authorized representatives regarding inquiry responses, application status updates, appointment reminders, documentation requests, and account notifications. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Consent is not a condition of obtaining services.”
The consent checkbox is not pre-selected and requires affirmative action. Consent to receive SMS messages is not required to obtain services. You may call 833-536-3372 to continue your application without SMS communication.
3.2 Types of Messages You May Receive
- Inquiry follow-up
- Application status updates
- Appointment reminders
- Documentation requests
- Account notifications
- Customer support responses
Messages are informational and service-related in nature.
3.3 Sending Numbers
Messages may be sent from:
- 833-536-3372
- Other company-owned telephone numbers assigned to authorized representatives operating under registered messaging campaigns
All numbers are used for first-party communications only.
3.4 Message Frequency & Charges
Message frequency varies based on account activity and service needs. Message and data rates may apply depending on your mobile carrier and plan. Mobile carriers are not liable for delayed or undelivered messages.
3.5 Opt-Out & Help Instructions
You may opt out at any time by replying:
STOP
After opting out, you will receive a confirmation message and no further SMS messages will be sent unless you opt in again.
For assistance, reply:
HELP
Or contact us at:
833-536-3372
info@lenderalending.com
3.6 No Third-Party Lead Lists
We do not use purchased, rented, or shared third-party lead lists for SMS communications. All recipients provide direct consent through our website or through direct interaction with our business.
4. Loan & Lending Disclosures
All loans available through LendEra Funding, LLC (“LendEra”) are made by lenders in their network and are subject to eligibility criteria and review of creditworthiness and history.
Loan terms are subject to eligibility restrictions, application review, credit score, loan amount, loan term, lender approval, and credit usage history. Eligibility for a loan is not guaranteed.
Loans may not be available in all states. Repayment periods typically range from 24 to 60 months.
APR Range: 5.99% to 24% APR. APR calculations include applicable fees, including loan origination fees.
Example: A 60-month $16,000 loan with a 14.84% interest rate and 15.99% APR would have an estimated monthly payment of $379.30 and total finance charges of $7,158.00.
NMLS Lendera LLC (2721990)
5. Important Information About Opening a New Account
To help the government fight the funding of terrorism and money laundering activities, federal law requires financial institutions to obtain, verify, and record information identifying each person who opens an account.
You may be asked for your name, address, date of birth, and government-issued identification.
6. Data Sharing
We may share personal information only:
- With service providers assisting in delivering services
- With financial institutions involved in application processing
- As required by law or regulatory obligation
Mobile opt-in information and SMS consent are not shared with third parties for marketing purposes.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, or misuse.
No system can guarantee complete security; however, we take commercially reasonable steps to protect your information.
8. Data Retention
We retain personal information only as long as necessary to:
- Provide requested services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
9. Your Rights
Depending on your jurisdiction, you may have rights to request access to, correction of, or deletion of personal information.
To submit a request, contact:
833-536-3372
info@lenderalending.com
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of the website constitutes acceptance of any updates.
11. Contact Information
Lendera LLC
Customer Care: 833-536-3372
Website: https://lenderalending.com/
12. Smart Pixl
This site is being monitored by one or more third-party monitoring software(s), and may capture information about your visit that will help us improve the quality of our service. You may opt-out from the data that https://smartpixl.com is collecting on your visit through a universal consumer options page located at https://smartpixl.com/Unsub/unsub.html